chatt2.me

chatt2.me Pricing

Get the best WhatsApp, Instagram, Messenger, Telegram, SMS and Webchat solution integrated with your Salesforce CRM.

From R$ 250.00now only

R$ 150.00/month*

Book a free demo!

Starting October 1, 2026, Meta will begin charging for service messages sent by the company. Messages will be charged per message sent, at the same rates as utility messages without volume discounts.

Estimate the cost of your operation

Use the calculator below to estimate the investment using the chatt2.me hub.

chatt2.me for Salesforce license

chatt2.me for Salesforce license

User licenses for the app installed in your Salesforce. Minimum of 5 users, annual contract.

R$ 750,00
R$ 150,00 per license

Messaging

WhatsApp

A number dedicated to the official WhatsApp Business API: ideal for teams with multiple agents, automations and campaigns.

Connected WhatsApp

Number of connected WhatsApp numbers.

R$ 0,00
R$ 99,00 per number

Service conversations (customer-initiated)

The conversation starts when the customer sends a message and lasts 24 hours, with unlimited messages.

R$ 0,00
R$ 0,00 per conversation

Utility conversations (templates sent by the company)

Templates about ongoing transactions: post-sale notifications, statements, order updates. E.g. "Your order has shipped and will arrive on Friday."

R$ 0,00
R$ 0,20 per conversation

Marketing conversations (templates sent by the company)

Templates with promotions, offers or invitations. Conversations outside utility or authentication count as marketing. E.g. "You missed your appointment. Click here to reschedule."

R$ 0,00
R$ 0,60 per conversation

Authentication conversations (templates sent by the company)

Templates to authenticate users with one-time passwords at login. E.g. "Your verification code is 123456."

R$ 0,00
R$ 0,20 per conversation

Messages sent/received

Total messages sent and received, in all formats.

R$ 0,00
R$ 0,006 per message

WhatsApp calls (SIP)

Calls made and received on WhatsApp, billed per second.

R$ 0,00
R$ 0,001 per second

Instagram

Instagram

7-day conversation window with unlimited messages.

R$ 0,00
R$ 0,20 per conversation

Messenger

Messenger

24-hour conversation window with unlimited messages.

R$ 0,00
R$ 0,20 per conversation

Telegram

Telegram

30-day conversation window with unlimited messages.

R$ 0,00
R$ 0,20 per conversation

SMS

SMS

Billed per message sent.

R$ 0,00
R$ 0,23 per message

WebChat

WebChat

24-hour conversation window with unlimited messages.

R$ 0,00
R$ 0,20 per conversation

Add-ons

AI audio transcription

AI audio transcription

Incoming audio automatically becomes text. Billed per transcribed minute.

R$ 0,00
R$ 0,12 per minute

Storage

Storage

Storage for conversation media and files. Billed per GB per month.

R$ 0,00
R$ 1,00 per GB

chatt2.me agent

chatt2.me agent

AI agent that handles conversations automatically. Billed per handled conversation.

R$ 0,00
R$ 0,72 per conversation

Estimated total1

R$ 750,00/month

**Monthly estimate.

Frequently asked questions

How much does chatt2.me cost?

The chatt2.me for Salesforce license costs R$ 150.00 per user/month (down from R$ 250.00), with a minimum of 5 users and an annual contract. Messaging usage (conversations, messages and calls) and add-ons are billed separately based on monthly volume.

How does per-conversation billing work?

Each channel bills per conversation within a time window — 24 hours on WhatsApp, Messenger and WebChat; 7 days on Instagram; 30 days on Telegram — with unlimited messages inside the window. The unit price decreases with monthly volume: the more conversations, the lower the price per conversation.

Do non-profits get a discount?

Yes. For non-profit organizations, the first 5 licenses are free and additional licenses cost R$ 135.00 each — a 10% discount on the standard price.

What is WhatsApp CoEx?

CoEx (coexistence) lets you use the same WhatsApp number in the WhatsApp Business app and on the official API at the same time. At chatt2.me, CoEx pricing is the same as the WhatsApp API.

* Minimum of 5 users with an annual contract; prices shown do not include taxes.

** The values shown are not a quote and are subject to errors or changes without notice.

¹ Prices subject to São Paulo/SP city taxes.