WhatsApp campaigns straight from Salesforce, with Meta-approved templates.
With chatt2.me Campaign, announcements, newsletters and surveys reach the channel your customers actually read. Pick the audience, choose the template and schedule the broadcast — in a few clicks.
The challenge with every important announcement
Notices, newsletters and surveys need to reach the right people — and email no longer cuts it.
Emails nobody reads
Important announcements get lost in the inbox and customers are left in the dark.
Specific audiences
Every announcement has the right recipients — building lists by hand is slow and error-prone.
Recurring manual work
Holidays, newsletters and surveys repeat — and preparing each send drains the team.
How chatt2.me Campaign works
From audience to broadcast, all inside Salesforce.
Audience straight from Salesforce
Pick who receives it using the data you already have.
- 1Select contacts from your base with filters and reports.
- 2Or reuse campaigns that already exist in Salesforce.
- 3No exporting spreadsheets, no duplicating data.
Or import a CSV
For one-off sends or lists that aren't in the CRM.
- 1Import a CSV file with just the recipients.
- 2Ideal for one-off communications or external lists.
- 3Ready to broadcast in seconds.
Approved template + scheduling
Simple, fast sending, compliant with Meta policies.
- 1Choose a template previously approved by Meta.
- 2Schedule the date and time of the broadcast.
- 3The communication goes out simply, quickly and safely.
What you can send
Recurring or one-off communications, always to the right audience.
Newsletters
News and periodic updates right on WhatsApp.
Special hours and holidays
Announce different hours before customers need to ask.
Satisfaction surveys
Collect answers on the channel where customers actually reply.
Company announcements
Official information with WhatsApp-level reach and read rates.
Important links
Payments, portals, events — the right link in the customer's hands.
How a company swapped email for WhatsApp in its announcements
The challenge
The company needed a fast, reliable way to keep customers informed — holiday notices, newsletters, satisfaction surveys — always for specific audiences, without relying on emails that often went unread.
The solution
With chatt2.me Campaign, it centralized WhatsApp campaign sending in Salesforce: audiences from filters, reports, existing campaigns or CSV, a Meta-approved template and a scheduled broadcast.
The result
Fast, direct communication on the channel customers read, less manual work preparing each send and the history of every broadcast centralized in Salesforce.
What changes day to day
A channel customers read
Fast, direct communication through the channel your customers use most.
Real segmentation
Audiences defined with Salesforce data or CSV lists — every announcement to the people it concerns.
Less manual work
Campaign preparation and sending in a few clicks, no side spreadsheets.
Meta compliance
Approved templates keep every send within WhatsApp Business policies.
More reach and reads
Read rates far above traditional channels like email.
History in Salesforce
Every broadcast logged in the CRM, alongside the rest of the customer relationship.
Frequently asked questions
Do I need Salesforce?+
chatt2.me Campaign works inside Salesforce — that's where you define the audience, broadcast and track history. Lists that aren't in the CRM come in via CSV import.
What are Meta-approved templates?+
They are messages pre-approved by WhatsApp Business for outbound sends. They ensure compliance with Meta policies and protect your number's reputation.
Can I segment the audience?+
Yes. Use Salesforce filters, reports or existing campaigns to select exactly who receives each announcement.
Can I import contacts via CSV?+
Yes. Import a file containing only the recipients of the communication — ideal for one-off sends or lists outside the CRM.
Where is the broadcast history kept?+
Centralized in Salesforce: each campaign logs what was sent and to whom, alongside the rest of the customer relationship.