About chatt2.me
From an idea in 2017 to the super-powers of chatt2.me hub — the journey of a product built together with the people who use it.
Our story
The idea
chatt2.me is born as an idea, at a time when WhatsApp did not even have an official API yet.
chatt2.me for Salesforce
A client points us to a broker for WhatsApp integration, already on the Official API. Fernando Sousa, founder of Soublox, decides to build an AppExchange app connecting WhatsApp inside Salesforce. chatt2.me for Salesforce is born.
New features, new channels
Following the WhatsApp, Instagram and Messenger API updates, chatt2.me adds service queues, agent-to-agent transfer, whisper and online/offline status.
chatt2.me hub
chatt2.me hub launches, bringing even more omnichannel super-powers into a single platform.
chatt2.me hub super-powers
Audio transcription
Voice messages received on any channel are transcribed automatically — no more listening to audio just to reply.
Webchat
A chat channel right on your website, with the same support experience as every other channel.
chatt2.me agent
An AI agent with Skills and Tools support, ready to automate support and sales.
Self-service providers
Connect self-service providers to get a channel live without manual approval processes.
That means you can have a channel configured and running via API in minutes — and add super-powers to your agent in just a few steps.
Built by Soublox
chatt2.me is a product developed and maintained by Soublox, a Salesforce consultancy specialized in AppExchange, with other products available on the platform.
Mission
Build, together with our clients, solutions that bring value to their business using Salesforce best practices.
Vision
Keep raising the bar on delivery quality, while maintaining a great organizational climate for the team to build and create.
Values
Evolve as a company while always keeping transparency with our team and clients — quality both in the workplace and in the projects we deliver.