chatt2.me
chatt2.me for Salesforce

Bulk WhatsApp campaigns, without leaving Salesforce.

Pick the audience, the template and the send date and time in the campaign wizard β€” from a CSV file or a Salesforce campaign. Then just follow the progress dashboard. From send to results, everything inside the CRM your team already uses.

New Campaign
Salesforce
βœ“
Audience
Black Friday Β· 1,000 contacts
βœ“
Template
promo_black_friday
βœ“
Date and time
Nov 22 Β· 11:00 AM
4
Review and send
chatt2.me
Campaign scheduled βœ“

How do you send bulk WhatsApp from Salesforce?

Create the campaign from whichever source makes sense for your team β€” either way, the wizard handles the rest.

From a CSV file

Import your list in seconds: upload the CSV, review the contacts and they go straight into the campaign β€” no help needed.

From a Salesforce campaign

Use the campaign members you already segment in the CRM: the audience comes straight from Salesforce, no exports.

A/B testing: campaigns driven by data, not guesswork

New chatt2.me Campaign feature: test the best send time and the best template on a fraction of your list β€” and send the rest with the winning setup.

In practice, it works like this: you have an audience of 1,000 people to reach. Your marketing team creates the campaign with A/B testing on and sets group A β€” 10% of the list β€” to receive the message at 11 AM, and group B β€” another 10% β€” at 2 PM. The first 200 people are reached, and the group with the most opens by the end of the test window wins: the remaining 80% automatically get the message at the winning time.

List of 1,000 people
A Β· 10%B Β· 10%80% waiting Β· 800 people
Group A
πŸ† Winner
10% Β· 100 people Β· 11:00
42% open rate
Group B
10% Β· 100 people Β· 14:00
31% open rate

The remaining 800 people get the message at 11:00 AM β€” the winning time.

Want to test whether your audience responds better to a formal or informal message? Create two templates, measure and analyze the results. No slow, manual metrics: your team drops the guesswork and uses real data β€” simple, fast and inside your Salesforce.

Sent? Now just follow along

The progress dashboard shows the campaign funnel in real time: sent, delivered, read and rejected β€” no spreadsheets, no manual metrics.

Black Friday Campaign
Live
Sent1.000
Delivered987
Read812
Rejected134

Frequently asked questions

What is WhatsApp bulk messaging in Salesforce?+

It is a chatt2.me for Salesforce feature that lets you create a WhatsApp campaign and send messages to thousands of contacts at once, without leaving Salesforce. You pick the audience, the template and the send date and time in a campaign wizard, and follow the results in a progress dashboard.

Can I send from a CSV file?+

Yes. You can import a CSV file with your contacts or use a Salesforce campaign as the audience source β€” the campaign members you already segment in the CRM go straight into the send.

How does chatt2.me Campaign A/B testing work?+

You define two test groups β€” for example, 10% of the list receiving at 11 AM and another 10% at 2 PM, or two different templates. At the end of the test window, the group with the most opens wins, and the rest of the list automatically gets the message with the winning setup.

Do I need a Meta-approved template?+

Yes. Bulk WhatsApp sends use Meta-approved templates (HSM messages), as required by the official WhatsApp Business policy. You pick the approved template right in the campaign wizard.

Can I track results inside Salesforce?+

Yes. The progress dashboard shows sent, delivered, read and rejected in real time, inside Salesforce itself β€” no data exports and no manual spreadsheet metrics.

Get your marketing team out of guesswork β€” send data-driven WhatsApp campaigns, inside Salesforce.

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