Privacy Policy
Last updated: July 1, 2026
1. Introduction
Your privacy is important to us. This Privacy Policy describes how Soublox Tecnologia LTDA ("chatt2.me", "we", "our") collects, uses, stores, and shares information when you use our services.
2. Data we collect
We collect information you provide directly, such as name, email, phone number, and payment details when creating your account. We also automatically collect platform usage data, including IP address, browser type, pages accessed, and API interactions. For customers using our messaging services, we process message content, delivery metadata, and recipient information as necessary to provide the service.
3. How we use your data
We use your data to: (a) provide, maintain, and improve our services; (b) process payments and manage your account; (c) send service-related communications, including updates, security alerts, and technical support; (d) comply with legal and regulatory obligations; (e) prevent fraud and platform abuse.
4. Data sharing
We do not sell your personal data. We may share information with: (a) infrastructure and payment processing providers necessary to operate the service; (b) legal authorities when required by law; (c) messaging channels (WhatsApp/Meta, Telegram, etc.) as necessary to deliver your messages.
5. Storage and security
Your data is stored on secure servers with encryption in transit (TLS) and at rest (AES-256). We maintain technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Retention time follows the purpose of processing and applicable legal obligations.
6. Your rights
Under applicable data protection laws, you have the right to: confirm processing existence, access your data, correct incomplete or inaccurate data, request portability, delete unnecessary data, and withdraw consent. To exercise your rights, contact us at [email protected].
7. Cookies
We use essential cookies for platform operation and analytics cookies to understand how you use our services. You can manage cookie preferences in your browser settings.
8. Changes to this policy
We may update this policy periodically. Significant changes will be communicated via email or through the platform. Continued use of services after changes constitutes acceptance of the new terms.
9. Contact
For questions about this policy or our data processing, contact our Data Protection Officer at [email protected].