A smart bot guides the donation from start to finish, 24 hours a day, and chatt2.me Campaign keeps the bond alive with invitations, thank-yous, reminders and birthdays — all logged in Salesforce.
Questions about how to donate, unmonitored payments and contact that only happens when asking for money weaken fundraising and overload support.
Every question about how to donate or confirm a payment becomes a support ticket — and a donor one step from giving up.
Confirmed payments without a thank-you and due dates without a reminder mean lost donations and a weakened bond.
A donor who only hears from the NGO when it needs funds builds no bond — and rarely donates again.
With chatt2.me Campaign, every stage of the relationship happens on WhatsApp, automatically and at the right time.
Fundraising campaigns and events reach the entire donor base.
The bot guides each step and the donor contributes on their own, 24/7.
A personalized message as soon as the donation payment is confirmed.
Pending payments get an automatic notice before the due date.
Special dates strengthen the bond with every donor.
Donors contribute from start to finish without talking to an agent: the flow guides amount, payment and confirmation.
chatt2.me Campaign sends invitations to fundraising campaigns and events to the whole base, automatically.
As soon as the donation payment is confirmed, the donor receives a personalized thank-you.
Pending payments trigger automatic reminders before the due date — fewer donations lost to forgetfulness.
Birthday messages, institutional announcements and engagement actions keep the relationship alive all year.
Donations, campaigns and conversations on each donor's timeline, ready to personalize the next actions.
See omnichannel in Salesforce →Make donating easier and keep a close relationship with donors: a large share of requests reached support to clarify how to donate, confirm payments or learn about campaigns and events.
A smart WhatsApp bot for fully self-service donations, and chatt2.me Campaign automating invitations, post-payment thank-yous, due-date reminders, birthdays and announcements — with all communication centralized in Salesforce.
Donations available 24/7, less support demand, personalized communication across the donor journey and more engagement and retention — with the complete history in a single place.
Yes. With chatt2.me, a smart bot guides the donor through each step — amount, payment method and confirmation — simply, quickly and securely, 24 hours a day.
No. The donation flow is fully self-service. If a question comes up, the conversation is routed to the team with the full history — the donor repeats nothing.
chatt2.me Campaign automatically sends a personalized thank-you as soon as the donation payment is confirmed — no manual action from the team.
Yes. Pending payments trigger automatic due-date reminders via WhatsApp, reducing donations lost to forgetfulness.
Yes. Donations, campaigns, reminders and conversations stay on each donor's timeline, letting you track history and personalize future campaigns.