Automate financial notifications and 2FA/OTP codes via WhatsApp and SMS, with automatic channel fallback. When questions arise, your team takes over with full context in Salesforce.
Account activity, billing and access require immediate, secure communication — without it, customers get suspicious, delay payments and overload your support.
A customer who discovers account activity hours later calls in suspicious — or has already been a fraud victim.
Slow or confusing confirmations kill conversion exactly in the most sensitive operations.
A bill sent on a channel the customer doesn't see becomes overdue payments and rework for the team.
chatt2.me automatically picks the best channel and reroutes when one doesn't respond — critical communication always arrives.
If the preferred channel doesn't confirm delivery, the flow notices within seconds.
The message moves to the customer's next channel — SMS, for example — with no manual intervention.
Every attempt and delivery stays in the account history, auditable in one place.
Purchases, transfers and account activity notified the moment they happen.
Due-date reminders, billing notices and payment confirmations that reduce delays.
Login validation, transaction confirmation and access recovery with one-time codes.
See identity verification →Question about a charge or transaction? The conversation goes to the team with full context.
Notifications, codes and conversations recorded on the customer's timeline.
Suspicious activity alerts and real-time security notifications to protect every account.
Report account activity in real time, bill without noise and authenticate sensitive operations without friction — reaching each customer on the available channel.
chatt2.me centralized in Salesforce automated transaction alerts, billing notifications and 2FA/OTP codes via WhatsApp and SMS, with automatic channel fallback and routing to human support.
Immediate communication for critical events, fewer frauds and unauthorized accesses, lower delinquency with automatic reminders and complete history in a single place.
Yes. WhatsApp has Meta-approved authentication templates for one-time codes. chatt2.me sends the OTP through the channel and logs the event in Salesforce.
The flow automatically switches channels — resending the code or alert via SMS, for example — so critical communication still arrives.
Yes. Alerts, billing, codes and conversations stay on the customer's timeline, in a single place, ready for auditing and support.
Automatic due-date reminders and billing notices arrive on the channel the customer uses, and payment confirmations close the loop — fewer delays from forgetfulness.
The conversation is routed to an agent with the complete history — the customer repeats nothing and the team responds with context.