Receive DMs and Story replies straight in the API, with AI and human support. Immediate first contact, whatever time the customer interacts with your @.
DMs and Story replies in the same API, with bot and human in the same thread. Text, image, audio and video — customers never repeat themselves.
The chatt2.me agent replies 24/7: immediate first contact, whatever time the customer interacts with your @. Human handoff when needed.
Audio received in DMs becomes text instantly. Your team reads in seconds what would take minutes to hear.
We take care of Meta's bureaucracy. You focus on what matters most: your customers and your business.
Whoever asks for a price in the DMs is ready to buy. Reply instantly and don’t lose the lead to a competitor.
The bot handles the repetitive work and hands off to a human in the same thread, with full context.
Story replies land straight in your inbox — every reaction becomes a conversation with sales potential.
The chatt2.me agent guarantees immediate first contact, 24/7 — even at 2am.
Send and receive DMs with text and media, Story replies and real-time webhooks.
Native integration: Instagram DMs land in the omnichannel inbox inside Salesforce, with queues, SLAs and reports.
Learn more →Generative AI trained on your content answering DMs 24/7, with human handoff.
Learn more →DM audio transcribed automatically. Read in seconds what would take minutes to hear.
Learn more →Send your first DM in minutes: simple REST, real-time webhooks and ready-to-use examples.
curl --location 'https://app.chatt2.me/v1/communication/instagram/message' \
--header 'X-API-Key: fbaab3b3-yyyy-45aa-8dda-xxxxxxxxxx' \
--header 'Content-Type: application/json' \
--data '{
"from": "@sualoja.oficial",
"to": "8474951243222222",
"content": {
"text": "Olá! Vi que você respondeu nosso story 💜"
}
}'A conversation = a 7-day window from the customer's last message. Your monthly conversation volume sets the unit price. Prepaid, no setup fee, no lock-in.
| Tier | Conversations/month | Price per conversation |
|---|---|---|
| Tier 1 | 1 – 500 | R$ 0,20 |
| Tier 2 | 501 – 2,000 | R$ 0,18 |
| Tier 3 | 2,001 – 5,000 | R$ 0,16 |
| Tier 4 | 5,001 – 10,000 | R$ 0,14 |
| Tier 5 | 10,001 – 50,000 | R$ 0,12 |
| Tier 6 | 50,001 – 100,000 | R$ 0,11 |
| Tier 7 | 100,001+ | R$ 0,10 |
Official Meta partner. Direct access to the Instagram API, no middlemen.
We use exclusively Meta’s official API — no unauthorized automation putting your @ at risk.
chatt2.me for Salesforce: Instagram support inside the CRM your team already uses.
Real people answering in Portuguese — not a ticket that disappears.
Responds with the company's tone of voice, even when everyone is off duty, 24/7.
With the same API you activate WhatsApp, Telegram, Messenger, SMS and WebChat.
You link your professional Instagram account (business or creator) through our onboarding, in a few clicks. Personal accounts don't have access to Meta's API — converting to professional is free and done in the Instagram app itself.
After the customer's last message, you have up to 7 days to reply freely through the API. Each conversation opened in that window counts as one conversation for billing.
Text, image, audio and video in DMs. Story replies also arrive as conversations in the API. And audio can be transcribed automatically with Audio transcription.
Per 7-day-window conversation, prepaid. Your monthly volume sets the tier: from R$ 0,20 (up to 500/month) down to R$ 0,10 (above 100k/month). No setup, no minimum monthly, no lock-in.
No. chatt2.me is an official Meta Tech Provider and uses exclusively the official Instagram API — no unauthorized automation or reverse engineering putting your @ at risk.
Yes. With chatt2.me for Salesforce, Instagram DMs land in the omnichannel inbox inside Salesforce, with queues, SLAs and reports.